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Epson printer with sublimation ink3/9/2023 Return of the products for testing/repair If your problem cannot be resolved in this way, then we may at our discretion offer any of the following:Ģ. Our priority is always to help you get set up, and our first recourse in these situations is to offer support through eBay messages or email. We have the utmost confidence in our products, but if you do have any difficulty then please contact us. If you receive a damaged or incomplete order, please keep both the packaging and the items you have received - if we need to make a claim from our courier for missing items, we will need the packaging for this. We recommend using a signed-for delivery service for returns. We ask that customers contact us before returning any items you may be issued with a RMA (return merchandise authorisation) number to help speed up your refund. Under the Consumer Contracts Regulations, you have the right to return any unused items for a full refund up to 14 days after receiving the item. Unfortunately, we are not able to accept returns of used non-faulty items. Terms and conditions of the sale We are happy to accept change of mind returns, as long as the items are complete and returned unused to us, in the same condition as you received them.
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